Mercure St. Albans Noke Hotel, St Albans

The hotel was conveniently located right on a major roundabout, providing easy access to different areas. The rooms were modern and spacious, offering a choice of a disabled-friendly shower or bath. The service was in need of some customer service training, but the staff were making an effort to provide a good experience. The dining options included fresh proper cafetiere coffee, elevating the experience. Overall, a decent stay with room for improvement.

The hotel is conveniently located near the St Albans centre, but it's situated on a major roundabout which may not be ideal for those looking for a peaceful area. The service was mixed, with some staff trying their best, notably Corrina at the reception, while others were rude and lacked professionalism. The dining experience offered replenished food and proper cafetiere coffee, but was not exceptional. The rooms, though equipped with a new card for the second bedroom, lacked proper air conditioning, only providing twin beds and a comfy bed.

The hotel is conveniently situated on a major roundabout, making it easy to access and find. The rooms have a good shower and supposedly air conditioning, but they are in a shabby condition. The reception service, especially Corrina, was rude and unprofessional. The dining experience offers fresh cafetiere coffee and includes hot drinks with replenished food, including vegetarian options.